Terms of service

Welcome to Mute Vibe. These Terms of Service govern your use of our website, mutevibe.com, and the purchase of our high-concentration fragrances. By accessing or using any part of the site, you agree to be bound by these terms.


1. Account Terms

  • You must be at least the age of majority in your province of residence to use this site.

  • You are responsible for maintaining the confidentiality of your account and password.

  • You must provide current, complete, and accurate purchase and account information for all transactions made at our store.

2. Pricing and Payment

  • Prices for our products are subject to change without notice.

  • We reserve the right at any time to modify or discontinue any product or service without notice.

  • Payment must be made through our authorized payment methods as configured on our Shopify platform.

3. Product Descriptions

  • We specialize in Extrait de Parfum with a high fragrance concentration of 36%.

  • Our products are high-quality "impressions" of designer fragrances and are not affiliated with the original brands.

  • We utilize professional, laboratory-grade components, including Sigma-Aldrich Ethanol and ultra-pure distilled water, to ensure consistent quality.

  • We make every effort to display our products, including our signature matte black cylindrical bottles, as accurately as possible.

  • We do not warrant that the quality of any products, services, or information purchased will meet your individual personal expectations.

4. Order Acceptance

  • We reserve the right to refuse any order you place with us.

  • We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.

  • In the event that we make a change to or cancel an order, we may attempt to notify you via the [mutevibe@gmail.com] provided at the time the order was made.

5. Shipping and Delivery

  • Orders are processed and shipped within [7 WORKING DAYS] business days.

  • We utilize local Pakistan-based courier services for all domestic deliveries.

  • Shipping times may vary based on your specific location and the efficiency of the courier service.

6. Returns and Refunds

  • Due to the nature of our products (perfumes) and hygiene standards, we generally do not accept returns unless the item is damaged or incorrect.

  • If you receive a damaged product, please contact us at [mutevibe@gmail.com] within [03117390177] days of delivery.

  • Approved refunds will be processed to your original method of payment within a specified number of days.

7. Prohibited Uses

  • You are prohibited from using the site or its content for any unlawful purpose.

  • You may not use our products for any unauthorized or illegal purpose, nor may you violate any laws in your jurisdiction.

  • You are prohibited from infringing upon or violating our intellectual property rights or the rights of others.

8. Limitation of Liability

  • Mute Vibe shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, or consequential damages of any kind.

  • This includes, without limitation, lost profits, lost revenue, or replacement costs arising from your use of any of our products.

9. Governing Law

  • These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Pakistan.

  • Any disputes arising shall be subject to the exclusive jurisdiction of the courts in [Insert City, e.g., Faisalabad], Pakistan.


Contact Information

Questions about the Terms of Service should be sent to us at: Store Name: Mute Vibe Email: [mutevibe@gmail.com]